RackHands dispatches experienced smart hands and remote hands technicians to Chicago's top colocation facilities, with same day response and documentation on every job.
Since 2017, we've been the smart hands team for companies operating in Chicago's colocation market. Our technicians work in the city's key facilities week in and week out. Once you authorize us on your account, we head to your rack so your team doesn't have to fly in.
Trained, experienced technicians carry out every request, with full documentation delivered after completion.
Rackmounting servers, switches, PDUs, and patch panels per your specifications and diagrams.
Structured cabling, fiber runs, copper patching, and cable management labeled to your standards.
Power cycles, console connections, LED checks, and live walkthroughs with your remote team.
Safe removal, asset tagging, and prep for shipment with chain of custody documentation.
Complete rack builds from pallet to power on. We receive, mount, cable, label, and power up entire racks to your build spec.
Standing up a new cage, suite, or POP from the ground up: racks, power, cabling, and staging, ready for your equipment to go live.
Our technicians work inside Chicago's most important colocation sites every week and respond same day when something comes up.

One of Chicago's largest carrier neutral facilities. Full smart hands and remote hands coverage across all customer suites and cages.

Key facility for Chicago's trading and enterprise community. Our team knows this site well and responds same day.

Equinix's flagship Chicago campus with direct access to the region's major interconnection ecosystem. Full smart hands and remote hands coverage available.

Suburban high density campus with direct interconnection to the CH1 ecosystem. Full smart hands and remote hands coverage available.
Anywhere in Chicagoland, from the suburbs to the I-88 corridor and beyond, we're happy to travel. And we've completed installs, decommissions, and ongoing support engagements in other states and internationally.
Same day response in Chicago, 24/7 for urgent requests.
Open a service requestTell us about your project and we'll get back within a few hours, whether it's a single task or a deployment across several states.